Terms & Conditions
SHIPPING AND HANDLING: Shipping will be calculated at checkout.
BACK-ORDERS and PRE-ORDERS: These items will be charged in full at time of purchase and will ship as soon as they are back in stock. Back-ordered and pre-ordered items may be delayed if manufacturing or shipping issues arise, and we will keep you posted on estimated times of arrival. Please feel free to contact us at any time with questions regarding your order.
TERMS & CONDITIONS: By purchasing a product by Farie + Four, you are agreeing to take full responsibility for your own use and safety and the safety of all of those who use our products.
RETURNS: At Farie + Four we are committed to our customers and we stand by our product. Please feel free to contact us via email or call with any questions or concerns regarding your Farie + Four product. If you need to make a return please follow the instructions below.
Returns or exchanges cannot be made on items more than 30 days from date of purchase. All Sales are final after 30 days. Returns must be in the same condition as was recieved. Please note that you are solely responsible for any liabilities or costs of shipping associated with a return or exchange.
If you wish to exchange an item for a different color, you must return the first item as you received it with original parts and packaging and place a new order. Replacements are shipped after the returned item is received by Farie + Four.
Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging will be handled on a case-by-case basis and may be eligible for a partial refund.
If you have any issues, please feel free to contact us. We are a small business and easy to work with - customer satisfaction is everything for us!
PRIVACY
INFORMATION, COLLECTION, USE AND SHARING: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
YOUR ACCESS TO AND CONTROL OVER INFORMATION: You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
SECURITY: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you have any questions or concerns please feel free to contact us at heythere@farieandfour.com.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.